You can track your from MT site, in order section
Select the product you want to purchase then click on add to cart- Go to cart and click on Buy now, once you will click on buy now, next you will have to enter your address and then continue for the payment. Once you will complete the payment. You will get a notification of successful payment and order. Also you will receive Email/SMS notification on registered email id and on verified phone number.
Yes, we do replacement.
You request for replacement of the product purchased from MT. Replacement can be done in the following cases; - Blank CD/DVD - Unsupportive Software for the product - Technical Defect/Damage. - Wrong Product
Here’s how you can raise a replacement request in few simple steps: 1. Create a replacement request - Login to MT - Go to My orders - Choose the product/item you wish to replace. - Fill in the details - Choose Replacement Request 2. Pickup arranged - Once replacement request has been approved, the originally delivered item/product will be picked up. 3. Replacement Initiated -Replacement is initiated after the originally delivered item is picked up.
If the pin code of the new address is serviceable for pick up, the address can be changed while creating the replacement. The address cannot be changed in case new address is not serviceable
The courier service delivering your order usually tries to deliver in the next business day in case you miss a delivery.You can check your SMS/Email for more details on when the courier service will try to deliver again.
Couriers make sure that the delivery is reattempted the next working day if you cannot collect your order.
On the rare occasion that your order is delayed, please check your email & message for updates. A new delivery timeframe will be shared with you and you can track its status by visiting My Orders.
Sellers usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order has not been shipped within this time please contact our customer support so that we can look into it.
Orders will be delivered by the date you see on the product page for your location.
You can see the respective seller’s replacement policy on the product page.
Sellers generally produce and ship the product within the time specified on the product page. Business days exclude public holidays & Sundays. Estimated delivery time depends on the following factors: - The seller offering the product - Product’s availability with the seller. - The destination to which you want the order shipped to and location of seller You can check the expected delivery date of your order(s) on the ‘My order’ section of your MT account on our website.